for Fintech
You're building fast, but without senior technical leadership, prioritizing features, choosing the right stack, and planning for future growth feels like guesswork. You're worried about costly detours or building on shaky ground.
Your essential operations rely on separate tools that don't communicate seamlessly. This leads to manual workarounds, data inconsistencies, and a fragmented view of your customers and business.
Your small engineering team is swamped with immediate fixes and daily tasks, leaving no room for strategic innovation or long-term improvements. Founders are bogged down in technical decisions instead of focusing on business development.
Navigating complex fintech regulations (KYC, AML, data privacy) and ensuring robust security is daunting for a lean team. You're concerned about compliance gaps, potential risks, and diverting precious resources from product development.
With the Functional Technology Framework®, we bring structure, reduce risk, and create scalable systems that last —through a clear, three-stage approach.
Assess & Align
We start with a focused discovery: I evaluate your existing systems and operations to identify where technology, people, and processes are out of sync. Together, we align on business priorities and define what “working” should actually look like.
Strategic roadmap tailored to your growth stage and operational gaps
Strategize & Build
We translate insights into action. I design and implement strategic technology solutions, workflows, and integrations tailored to your specific needs. This addresses immediate challenges, optimizes your existing tech stack, and lays groundwork for scalable growth.
Functional, measurable improvements delivered with speed and clarity
Stabilize & Scale
Once the core systems are running smoothly, we shift to stabilizing operations, documenting process, and training your team. From there, I can continue as a strategic advisor — or help transition responsibilities to an internal leader.
Sustainable operational systems with or without me in the long term
Ready to get started?
WHY A FRACTIONAL CTO?
Strategic Leadership. Smarter Cost.
Access seasoned executive tech leadership without the full-time salary or overhead. Gain high-level strategy, ensure tech aligns with business goals, and drive impactful decisions efficiently.
Instantly tap into specialized knowledge like AI/ML, data strategy, or platform architecture. Get precise, senior-level guidance for niche projects or critical initiatives, without permanent headcount.
Flex your technology leadership up or down based on evolving business needs. Achieve rapid impact and adapt quickly to market shifts, free from long-term contracts or recruitment cycles.
Mitigate the cost and disruption of a wrong hire or misaligned tech strategy. Gain objective insights, validate decisions, and secure a clear, confident path forward.
We provide three services, each leveraging the Functional Technology Framework®—you choose the depth, pace, and commitment.
Engagement
Fractional CTO for 10 hrs/week:
Tech strategy, systems mapping, vendor management and team leadership, with agile execution in a 3-month high-impact sprint
Consultation
Half-Day Strategy Session:
A 4-hour deep dive to clarify tech priorities, uncover blind spots, and deliver a custom 6-month action plan — with prep included
Advisement
Long Term CTO Advisor:
6-month strategic advisement with quarterly planning, bi-monthly sprint planning calls, support, and access to SOPs
Get started today!
Over nearly two decades, I’ve led global customer support and technology operations at a capital markets fintech company that grew from $10M to $100M in revenue — while transitioning from a desktop software model to a modern SaaS platform. As Senior Vice President of Global Support Operations, I was responsible for designing and leading the systems that supported that growth — from Salesforce architecture and AI integration to post-merger support team unification and incident management strategy.
My strength lies in identifying where people, processes, and technology are misaligned — and then creating the operational structure to bring them into alignment. I’ve built global teams, unified fragmented tools, and implemented scalable workflows across sales, support, and customer operations. I understand the stakes when clients are demanding answers and internal teams are struggling to respond — and I know how to build integrated solutions that make those moments rare and manageable.
I founded Qnèctra to bring this same level of depth and leadership to growing fintech companies navigating complex transitions — from SaaS evolution to Salesforce optimization to post-sale chaos.
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